Blog

The Power of Emotional Intelligence and Leadership: Key Reasons to Invest in EQ

When thinking about what harbors success in our industry of in-home installations, technical skills, and craftsmanship are often deemed essential. However, another frequently overlooked and crucial skill plays a pivotal role in the effectiveness of your work and your relationship with your clients. That skill is emotional intelligence. Emotional intelligence refers to our ability to […]

Improve Client Rapport and Reputation with These Useful Tips

At Penmarc Inspired Spaces, few things are more beneficial than building and maintaining positive client relationships. Much of our work involves being in our client’s homes and touching their personal belongings, so gaining your client’s trust throughout the installation process should always be a priority. Engaging in positive rapport with your client will go a […]

4 Great Tips for Building Stronger Relationships With Clients

Inside our highly competitive service industry, where Penmarc thrives, it is vital to keep positive, long-lasting relationships with clientele to maintain momentum and success.  Whether an organization has 10, 50, or 1000s of clients, you should treat each client with the utmost respect. Not only should you maintain your client relationships, but you should always […]

Tips for Inspired Customer Service

You would think that the only prerequisite for being a Penmarc Inspired Spaces Installer would be to have some construction experience — maybe knowledge of how to use table saws and owning a leveler! Those are the first things we would look for on a resume. But customer service skills are equally significant to technical […]

4 Powerful Ways to Turn Every Failure Into Success

We have all experienced anxiety, embarrassment, or even a feeling of inadequacy due to a failure in class, on the job, or during an extracurricular activity. We learn early in life that failure hurts, and it’s hard to initially understand that “failure” is only a failure if you quit or give up. We have all […]

Preparing and Adapting to Change

With steady and ongoing shifts in technology and market trends, positively reacting to change in the workplace has never been more vital for both employers and employees. As Penmarc aims to continue its growth in 2023, installers and management alike must prepare for the inevitable changes that come with growing any successful business. When unprepared, […]

Embracing Change in the Workplace

Businesses constantly seek ways to change, adapt, and improve in our highly competitive world. Whether trying to increase revenue, profitability, turnover rate, productivity, or several other company goals, change is inevitable. While some individuals thrive on the challenges associated with change, others may dread it. As with any other aspect of business, you are better […]

5 Tips on Practicing Self-Care This Holiday Season

As 2022 comes to a close, Penmarc enters its busiest time of the year! Our partners at The Container Store are holding their annual Elfa sale, which began December 7th and will run through February 12th. We are hoping to see record volume this year! While great for business, all that volume is a lot […]

Engagement & Empathy in a Remote Work Environment

In today’s ever-changing world, remote work is a concept that is becoming a more common and accepted practice. While safe and, at times, convenient, remote work still comes with its challenges. While working remotely, direct verbal interaction may be limited, leaving teams to rely on email or chat, which may not allow them to connect […]

Resolving Workplace Conflicts

As an installer, we understand that no matter how well you’re prepared for a job, unforeseen workplace conflicts can arise which can add an extra layer of difficulty to your installation. We’d like to offer some tips on proper ways to handle any workplace conflicts that Penmarc Installers might face and provide tools they can […]